Effective Date: January 1, 2020

«Mona Luiza school» takes your privacy very seriously. In order to protect your privacy and security, this notice provides information on our practices regarding information gathered by means of our website, monaluiza.com, and how you can make choices regarding the collection and use of your information.

Privacy Policy Changes

From time to time, «Mona Luiza» may make changes in our privacy policy relating to our website. If we decide to change this privacy policy, those changes will be posted on this page.

Information We Collect

We collect the user's name, date of birth, gender, address, mobile phone number, email address, credit card billing address, type of credit card, credit card number, credit card security code and credit card expiration date when the user makes a reservation and pays for a «Mona Luiza school» class or purchases a gift certificate through our website. Information may also be collected from users when they sign up to be on our mailing list or participate in a survey.

Information Automatically Collected

The website also collects certain information automatically when a user visits our website, such as the type, IP address and operating system of the mobile device or computer being used, the identity of the user's browser, and information about the user's browser settings, how the website is used, the duration on the site and the pages visited. When you visit the website, we also may use GPS or other similar technology to determine your current physical location. No information is collected regarding the user's other online activities over time and across third-party websites, nor can parties other than Mona Luiza collect personally identifiable information about a user's online activities by virtue of your use of the website.

Children Under 13

Mona Luiza school does not seek to collect and does not knowingly collect any personally identifying information from anyone under the age of 13. Prior to sending any information over the Internet about themselves (for instance, names, email addresses, and phone numbers), children should always get permission from their parents. We encourage all parents to take an active interest in their children's online activities.

How We Use Information

Mona Luiza gathers user information in order to improve customer and web service, including making reservations and paying for Mona Luiza classes, purchasing gift certificates, and for usability testing purposes. We may use information collected in our marketing efforts, including sending you text, direct mail and email promotions, coupons, birthday gift certificates and other special offers. User information also may be used to analyze customer behavior based on demographics and other criteria relevant to our marketing efforts and to analyze the success rate of our marketing campaigns. GPS data may be used for geographic targeting purposes.

How We Protect Information

We have implemented security measures to maintain the safety of your personal information that we collect. In particular, the Mona Luiza website uses a third party payment gateway, Authorize.Net, which manages the complex routing of sensitive customer information through the credit card and electronic check processing network, adhering to strict industry standards for payment processing. These standards include at present 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions, industry leading encryption hardware and software methods and security protocols to protect customer information, and compliance with the Payment Card Industry (PCI) Data Security Standard. For additional information regarding the privacy of your sensitive cardholder data, please read the Privacy Policy.

Disclosure of Information to Third Parties

We may disclose information collected from users to third parties who assist Mona Luiza in operating the website or conducting its business, including usability testing, analyzing the success rate of marketing campaigns and advising us on marketing issues. This information is provided only after these outside parties have agreed to maintain the integrity, security and confidentiality of the personal information disclosed. Mona Luiza also may be required to disclose certain information to comply with legal requirements, such as subpoenas, search warrants, laws, regulations or court orders as part of a legal proceeding or a law enforcement agency request. Other than the foregoing and access through Authorize.Net for purposes of credit card and electronic check processing, currently, we do not share user information collected by the website with third parties and have no plans to do so in the future.

Third Party Website Links

At the present time, the website contains links to Mona Luiza's Facebook, Twitter, Instagram, and Pinterest websites and links to additional websites may be added in the future. The website also directs users to the Authorize.Net secure payment gateway in order to process users' credit card and electronic check payments. Website users should consult the Facebook, Twitter, Pinterest and Authorize.Net privacy policies and those of any other third-party websites to which links are provided in the future to determine their respective information practices.







Conditions for buying a beach class:

We will transfer your reserved seats to another party free of charge. Let us know about the postponement no later than 24 hours before the start of the party by calling +1 786 961 2278 . If your plans change, we will refund the money to your card without any questions. Just contact us 24 hours before the start of the party in any way convenient for you.



If it rains, then the Drawing under the canopy is transferred to the same address, at the same time.

In case of an emergency with the weather, for example, a storm with rain, the lesson is postponed to the next week, at the same time.



Conditions for purchasing a class in a restraints:

We will transfer your reserved seats to another party free of charge. Let us know about the postponement no later than 24 hours before the start of the party by calling +1 786 961 2278 . If your plans change, we will refund the money to your card without any questions. Just contact us 24 hours before the start of the party in any way convenient for you.





Paying for a private lesson

We will transfer your reserved seats to another party free of charge. Let us know about the postponement no later than 24 hours before the start of the party by calling +1 786 961 2278 . If your plans change, we will refund the money to your card without any questions. Just contact us 24 hours before the start of the party in any way convenient for you.